Contact the help desk
Live chat on every page, email for formal requests and VIP channels for members.
Live chat
Available on every page. Typical reply: under 2 minutes.
Open live chatsupport@luckyboom-casinos.com — account questions and formal requests go here. Sending from the email address on your account lets us recognise you at once. Include your account email and a short description of the matter.
Before a withdrawal
Complete verification early; accounts with pending verification wait longer. Requests are reviewed within 2 business days.
Self-exclusion and account closure
- Self-exclusion (effective within 24 hours, 6 months minimum).
- A cooling-off break of 7 days.
- Permanent account closure.
- Password recovery: use the reset link on the sign-in page.
Operator: MAIREKE LIMITADA (Costa Rica). Licence: Anjouan Offshore Financial Authority.